Visit TLED’s Teaching Consultations & Support page for comprehensive support in course design, technology tools for teaching, and other high-impact practices. Join our Facebook group where ACC faculty and staff are sharing insights, best practices, and advice. Collegewide updates are available on the Austin Community College Info Hub.

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Blackboard Help

Blackboard help for faculty is available online, via phones, and on campuses.

Email iconBlackboard: Questions? Need to Troubleshoot an Issue?

For any questions about Blackboard, please send us an email. A member from Educational Technology Support will help you.

Course Copy * Creating Announcements * Grade Center *
Course Alerts * Respondus * Uploading Assignments * Technical Issues

When emailing for Blackboard help, please describe your issue with as much specific detail as possible. Include screen grabs/shots if available and your contact information as well.


(512) 223-0111


  ACC Blackboard Support – Teaching & Learning Knowledgebase 

On the ACC Blackboard Support pages on the Teaching & Learning Knowledgebase you can find:

        • Search topics
        • Help topics & articles
        • General FAQs

To access Blackboard, link to

Phone iconBlackboard: Access Assistance

Can’t log into your Blackboard course? Need to reset your password? ACC Technical Support Services can help. For all other issues, please email

Phone: 512-223-TECH (8324)

Mon-Thurs: 7:00am – 7:00pm
Friday: 7:00am – 6:00pm
Saturday: 9:00am – 4:00pm

Sunday Closed

Assignment iconBlackboard Workshops

Blackboard workshops are available online and on campus. Learn about the Grade Center, interactive tools, and more. To register for available workshops, visit the Faculty Events Calendar. ACC Technical Support Services can help you with ACCeID questions.

People iconBlackboard: On-Campus Help

Visit with an Educational Technologist on your ACC campus. You can call your ACC campus Educational Technologist for help. Call (512) 223-0111.

Are you a student looking for Blackboard help? Link to Blackboard Student Help.