Visit TLED’s Teaching Consultations & Support page for comprehensive support in course design, technology tools for teaching, and other high-impact practices. Join our Facebook group where ACC faculty and staff are sharing insights, best practices, and advice. Collegewide updates are available on the Austin Community College COVID-19 webpage.

Search TLED
Search ACC

Quality Matters (QM)

A student studies on her computer

Quality Matters (QM) is a faculty-centered, peer review process designed to certify the quality of online courses and online components. Sponsored by MarylandOnline, Quality Matters has generated widespread interest and received national recognition for its peer-based approach to quality assurance and continuous improvement in online education.

The materials found on this website are used with the express consent of MarylandOnline@2014. All rights reserved.

QM Benefits

Quality Matters processes benefit both individual faculty and their institutions. Austin Community College and Faculty will benefit greatly from implementing Quality Matters in the following ways:

    • Improved student learning outcomes and retention
    • Adoption of a systematic and comprehensive continuous quality assurance process that includes faculty training, course development, and course revisions that are aligned with accreditation standards
    • Incorporation of new technologies and research findings
    • Opportunity to engage in benchmarking activities with peer institutions
    • Ongoing faculty professional development
    • Increased flexibility, creativity, and divergent thinking
    • Increased efficiency in using institutional resources

QM Program Components

QM is based on nationally recognized best practices and built on the expertise of instructional designers and experienced online teachers. QM consists of three primary components:

    • The QM Rubric
    • The Course Review Process
    • QM Professional Development Opportunities for Faculty – Applying the Quality Matters Rubric Workshop (APPQMR) is available for all ACC Faculty teaching online and hybrid courses.

QM Point of Contacts

Ninguan Han | QM Coordinator
(512) 223-0417

Questions about Quality Matters? Please email

For the latest events and training, please visit the TLED Calendar and choose the “QualityMatters” tag to view a list of available offerings.