Visit TLED’s Teaching Consultations & Support page for comprehensive support in course design, technology tools for teaching, and other high-impact practices. Join our Facebook group where ACC faculty and staff are sharing insights, best practices, and advice. Collegewide updates are available on the Austin Community College COVID-19 webpage.

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Semester Prep

Getting your semester started can take some planning but there’s plenty of support. Do you have a suggestion for this page? Please email:

TLED is Here to Support You!

As we collectively respond to the challenges of the ongoing COVID-19 pandemic, know that TLED is here to support you. Review this at-a-glance table to see which services you and your students have access to online and in-person.

New for Fall 2021

Blackboard Collaborate Recordings Expiration

Beginning September 15th, 2021, Blackboard Collaborate recordings will now expire after 120 days.  Recordings older than 120 days will automatically be removed from Collaborate storage and will no longer be available. Current Collaborate recordings older than 120 days will be removed starting September 15th, 2021.

Any recordings you wish to keep for later use should be downloaded and migrated to the Mediasite streaming platform. Mediasite is accessible directly from your Blackboard course sites. For more information on Mediasite, please visit: Mediasite Overview and First Steps.

If you need assistance or have questions about moving Blackboard Collaborate recordings to Mediasite, please submit a Mojo ticket.

Campus Duplication Services Changes

Campuses will cease providing duplication services for instructors and staff. Additionally, Campus Management staff will no longer provide typing, collating, or stapling services. Read about additional changes.

Class for Zoom Training Now Available

Class (Class for Zoom) will be available this fall to all faculty. To get ready, the Office of Distance & Alternative Education, in partnership with Class Technologies, is offering training. Class provides faculty with the tools to track student engagement, facilitate group discussion, monitor participation, and more in synchronous online courses. To sign up for the training go to the Faculty Events Calendar and click on the #zoom tag to filter choices and sign up.

Classic Google Sites Transition

Starting September 1, 2021, classic sites will no longer be viewable by anyone. If you want your websites to continue to be viewable, you must convert and publish them to new Google Sites before September 1, 2021. Learn more.

Enterprise Resources Planning (ERP) System Implementation

The College will be implementing a new enterprise resources planning (ERP) system called Workday on October 16, 2021. Learn More.

Faculty Use of ACC Testing Centers Guidelines

The guidelines for the faculty use of ACC Testing Centers have been updated. Read them here.

Library Services

ACC Campus Libraries are open and in-person teaching is available by request.

Master Syllabus Template Updated

From Ron Johns, Associate Dean, Assessment & Evaluation: As we return to a broader variety of in-person services and instruction on campus this fall, the master syllabus template has needed modification. The health and safety protocols, as well as a number of other sections, have been revised to reflect the situation as it is expected to be this fall semester. The updated template is available on the master syllabus website. Obviously, conditions may change, so please emphasize to your students that they should check the relevant websites for the most current information.

If you have any questions, please email Ron Johns,

Online Tutoring Tool Upswing to Replace Brainfuse

Austin Community College (ACC) will transition to Upswing starting September 6, 2021. Online Tutoring Services is in the process of updating all digital formats so that faculty, staff, and students are aware of the change.

There will be NO interruption of online tutoring services to students. They are still able to sign up for online tutoring in the same manner as before. The only difference is that Google Meet will be used until the activation of Upswing on the aforementioned date. This change will NOT affect the quality of service to our students nor the online learning lab resources available to the students.

Upon activation of Upswing, a link will be placed in Blackboard so individuals are able to access the platform via one click. It’s also worth noting that tutoring, in most subjects, is available FREE to all ACC students. Contact Monique Johnson-Jones ( for any questions.

Removal of Course Sites from ACC Blackboard

On Friday, October 15, 2021 LMS Services will begin to remove course sites from ACC Blackboard. Course sites from all semesters prior to Fall 2019 are scheduled for deletion. Most of these course materials have already been copied into current course sites.

If you want to keep a copy of these course materials, export them to your desktop computer. You can then reuse the course materials by importing this file into future Blackboard course sites.

Directions for exporting: 1) To export a course site, go to Control Panel > Packages and Utilities > Export/Archive Course 2) Select all checkboxes, and then click Submit.

You will receive an email when your course export is ready for download. To download the export file, return to Control Panel > Packages and Utilities > Export/Archive Course, and you will see the export file linked for download.

If you have questions about this process, please contact a Faculty Instructional Support Specialist on your campus or submit a consultation or support request.

Request the Respondus 4.0 Software

Please submit the Respondus 4.0 Request Form to obtain the latest PC version of the Respondus 4.0 authoring software. A link to download the Respondus 4.0 installation file, and additional information will be sent. MAC users can access Respondus on the Virtual Desktop.

Share the Student Support & Services Page

ACC students have access to free support and services – from tutors and academic coaches, to advisors and career and transfer specialists. Please share the Student Support page with your students.

Review your Course Evaluation Results

Course evaluation results for Spring Semester 2021 are available. Please review your results to help update your courses. Visit the Course Evaluation Results page for a detailed explanation of the report format and ratings. For any questions about course evaluation results and ratings, please email

Teaching Online at ACC

Visit the Teaching Online at ACC page for comprehensive information on ACC Distance Education including detailed information on distance education teaching modes, Quality Matters, early intervention requests, and more.

Distance Education Semester Prep Checklist

Another useful tool is the DE Semester Prep Checklist to help you get ready for the semester. Please send any questions about the DE checklist to

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Upload your Syllabus

Part of your semester prep should be uploading a copy of your class syllabus to Lighthouse. Use your ACCeID and password to access Lighthouse. A tutorial page is available for Lighthouse.

Need help with uploading your syllabus to Lighthouse? Contact a Faculty Instructional Support Specialist by submitting this request form.

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Check Out Equipment

Do you need a webcam, ipad or headset? The Office of Academic Technology has these and many other items available for check out – See the complete list. Faculty can visit their campus Faculty Resource Center (FRC)/Teaching & Learning Center (TLC) to check out technology. Visit Check Out Equipment for more details.

Students taking tests

Testing Information for Faculty

A comprehensive list of testing options is available on the Testing Guide page, including how to use technology tools like Respondus Lockdown Browser. Also, review the Faculty Use of ACC Testing Centers page for the latest guidelines.

Library Services

Expert Faculty Librarians are available for:



Contact an Expert Faculty Librarian

Visit the Ask a Librarian page for detailed contact information to set up a meeting and get started.

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First Day Classes

First Day is a program where the cost of digital course materials is included with students’ class fees for a particular class or program. Students will have access to course materials from the very first day. For more information visit the First Day Classes page for students.

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Create a Website

Consider creating a google website with information about yourself, the courses you teach and other helpful information to help your students get started on the right path. Need help with creating a Google Site? Request help from a Faculty Instructional Support Specialist.

ACC Highland Campus

Teaching Tools

Review the Tools page for a list of technology tools available for teaching and learning. These include Blackboard Learn, Google Sites, Mediasite, VidGrid, Respondus, Softchalk, web conferencing tools, and more. If you need help using these tools, request help from a Faculty Instructional Support Specialist.

Get Help

Technology Help

View the technology help options available.


Blackboard Help

Visit the comprehensive list for Blackboard help.


Teaching Consultations

View the topics available for consultations and support.


Faculty Events Calendar

View our Faculty Events Calendar for:

      • Upcoming professional development opportunities
      • Important College dates & deadlines
      • Self-paced & archived training

This calendar is interactive and offers users the ability to sort by topic as well as overlap events with your Google Calendar. Bookmark this URL for quick access:

Get event updates in your inbox weekly.

Subscribe to TLED’s faculty newsletter



To get the latest announcements on funding opportunities and other teaching and learning related events subscribe to the TLED weekly newsletter.

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