Faculty working in a Faculty Resource Center — Photo by Virgil McCullough

Teaching & Learning Centers (TLCs)

Teaching & Learning Centers (TLCs) are located on every ACC campus. They provide faculty and staff with access to technology, equipment, and instructional support.

Available Resources

Macs and PCs with up-to-date software, including Microsoft Office and Adobe Creative Suite
Printers and scanners
Access to email, Blackboard, and the internet
Media capture and file encoding tools

For ACC Library resources, visit the Library Hours and Locations site.

Technology Support

Educational Technologists are available on every campus to help with:

Blackboard and academic technologies
Classroom audio/visual systems
Equipment checkout for instructional use

Contact Educational Technology Support

Phone: 512-223-0111
TDX Portal: Submit a support ticket
In-person: Visit your nearest TLC

Visit the Teaching Consultations & Support page for more options.

Equipment Checkout

Need a webcam, iPad, or headset? Faculty can check out technology through their campus TLC. See the full list of available items on the Check Out Equipment page.

Production Pods

Production Pods are available for faculty and staff who wish to create instructional videos, course introductions, demonstrations, or other academic media. Each room is equipped with a Mac computer, professional lighting, a microphone and a green screen backdrop.

Users may record independently or request assistance from an Educational Technologist for setup and support.

Production Pods are available at the Highland, Round Rock and Riverside Teaching & Learning Centers.

Request the use of a Production Pod: Submit request

Regular Semester Support Hours

Monday–Friday: 8 a.m.–5 p.m. (in-person and virtual) | 5–9 p.m. (virtual)
Saturday: 8 a.m.–5 p.m. (virtual)
Sunday: Closed

Intersession Information

As you prepare for the end of the fall semester and look ahead to spring 2026, please review the updated Fall 2025 Intersession Hours for Educational Technology Support, Computer Centers and Student Technology Distribution, Student Technology Services, and Library Services. These modified schedules begin Monday, December 15, 2025, and continue through Sunday, January 19, 2026.

Even during intersession, many support resources remain available to help you and your students wrap up fall 2025 and prepare for a strong start to spring 2026. For comprehensive details, please also review the Fall 2025 Intersession Hours: Technology, Libraries, and Student Support blog post.

Educational Technology Support

- Dec. 15-19: In-person and virtual support available from 8 a.m.-5 p.m.
- Dec. 20-Jan. 1: All campus locations and virtual support will be closed for the Winter Break.
- Jan. 2: All campus locations will be closed to walk-in support. Virtual support will be available from 8 a.m.-5 p.m.
- Jan. 5-9: All campus locations will be closed to walk-in support. Support via phone and TeamDynamix will be available during normal hours.
- Jan. 12-16: In-person and virtual support available from 8 a.m.-5 p.m. Virtual support will be available from 5-9 p.m.
- Jan. 17: All campus locations will be closed to walk-in support. Virtual support will be available from 8 a.m.-5 p.m.
- Jan. 20: All campuses resume in-person and virtual support. (normal hours are listed below)

Phone & email support

As a reminder, the Educational Technology Support team provides a single phone number and email address to request support or training throughout the ACC District. Phone and email support are available:

- Monday-Friday: 8 a.m.-5 p.m. (in-person & virtual), 5-9 p.m. (virtual)
- Saturday: 8 a.m.-5 p.m. (virtual)
- Sunday: Closed

For additional support, faculty and staff may continue to request assistance through:

- - TeamDynamix ticket submission: tled.austincc.edu/facultysupport
  - Phone: 512-223-0111

Computer Centers & Student Technology Distribution

- Dec. 15-19
  - HLC Teaching & Learning Center (1.1311) – technology distribution only
  - Monday: 7:30 a.m.-5 p.m.
  - Tuesday: 7:30 a.m.-5 p.m.
  - Wednesday: 7:30 a.m.-7 p.m.
  - Thursday: 7:30 a.m.-5 p.m.
  - Friday: 7:30 a.m.-12 p.m.
- All other Computer Centers and technology distribution locations will be closed.
Dec. 20-Jan. 1: All locations will be closed for the Winter Break.
Jan. 2-9
- HLC Teaching & Learning Center (1.1311) – technology distribution only
  - Monday: 7:30 a.m.-5 p.m.
  - Tuesday: 7:30 a.m.-5 p.m.
  - Wednesday: 7:30 a.m.-7 p.m.
  - Thursday: 7:30 a.m.-5 p.m.
  - Friday: 7:30 a.m.-12 p.m.
- All other Computer Centers and technology distribution locations will be closed.
Jan. 12: All Computer Centers and technology distribution locations resume normal hours.

For hours of operation for the Computer Centers & student technology distribution, please visit austincc.edu/sts.

Student Technology Support

The Student Help Desk (including access to Student Technology Services for technical support), will have normal operating hours during intersession. The Student Help Desk will be closed during the College closure for Winter Break, December 22-January 1.