Blackboard Help
Blackboard help for faculty is available online, via phones, and campuses.
Blackboard: Questions? Need to Troubleshoot an issue?
For any questions about Blackboard, please send us an email. A Faculty & Instructional Support Services member will help you.
Course Copy * Blackboard Collaborate * Creating Announcements * Grade Center *
Course Alerts * Respondus * Uploading Assignments * Technical Issues
When emailing for Blackboard help, please describe your issue with as much specific detail as possible. Include screen grabs/shots if available and your contact information as well.
ACC Blackboard Support Site
The ACC Blackboard Support site is where you can find:
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- A searchable help database
- Help topics & articles
- General FAQs
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To access Blackboard, link to http://acconline.austincc.edu
Blackboard: Access Assistance
Can’t log into your Blackboard course? Need to reset your password? ACC Technical Support Services can help. For all other issues, please email facultysupport@austincc.edu
Phone: 512-223-TECH (8324)
Mon-Thurs: 7:00am – 7:00pm
Friday: 7:00am – 6:00pm
Saturday: 9:00am – 4:00pm
Blackboard Workshops
Blackboard workshops are available online and on campus. Learn about the Grade Center, interactive tools and more. To register for an any workshop, you must have an ACCeID in order to access the ACC Workshop Database. ACC Technical Support Services can help you with ACCeID questions.
Blackboard: On Campus Help
Visit with a Faculty Instructional Support Specialist on your ACC campus. You can call your ACC campus FISS for help.