Technology Help

Austin Community College (ACC) and the Teaching & Learning Excellence Division (TLED) offer several technology support options. For classroom and media needs, contact the Educational Technology Support team. For general technical issues, visit ACC Technical Support Services. Need help with Blackboard? Visit our Blackboard Help page.

Classroom Technology Help

Educational technologists are the first point of contact for day-to-day classroom support at your campus. They can help with:

Audio-visual technology in classrooms
Training on the use of classroom equipment and technology
Analyzing hardware and software functionality in classrooms
Identifying and resolving problems within the scope of their authority and knowledge

Assistance for media and classroom technology is available from the Educational Technology Support team. Faculty can check out equipment—see a list of available equipment.

Educational technologists also provide advanced software and peripherals support, training, and assistance to faculty and staff in the Teaching & Learning Centers (TLCs). They are available for consultations, recommendations, training, and direct support for on-campus needs such as video conferencing and special events.

Contact an Educational Technologist

Phone: 512-223-0111
Submit form: Request Help

Teaching Support and Consultations

TLED and the Office of Distance & Alternative Education (ODAE) provide consultations in course design, teaching technologies, and other high-impact practices that support ACC’s Guided Pathways model.

Visit the Teaching Support & Consultations page

ACC Technical Support Services

ACC Technical Support Services can help with:

ACCeID activation/password reset
ACCmail activation
Telephone services
Wireless support
ACC domain requests

Hours of operation

Monday–Thursday: 7 a.m.–7 p.m.
Friday: 7 a.m.–6 p.m.
Saturday: 9 a.m.–4 p.m.
Sunday: Closed

Phone

512-223-8324