Teaching Online: Continuity Guide-Resources
Resources are updated with additional information as needed. For help, TLED employees are monitoring email closely during typical working hours (8am-5pm).
Contact TLED@austincc.edu to get help with teaching online. Your question will be assigned promptly to an employee who will reach out to you directly.
Please visit the ACC Coronavirus
- Building your Course
- Blackboard Collaborate
- Discussion Boards
- Grade Center
- General Blackboard Help – for students & instructors
ACC student support services teams have implemented remote services to help students complete their spring semester.
Student Affairs Help Desk & Blackboard Help
The Student Affairs Help Desk can assist with questions students have about ACCmail, ACCeID, Admissions and Records, Financial Aid, and general Advising questions. 24hr Blackboard technical support is also available.
Additional Blackboard Help Options:
- Visit the Blackboard Student Support for ACC
- Blackboard Help Desk Topics
- New Online Student Topics
- Learn about the Blackboard App
ACC Online Website
The ACC Online website is a one-stop-shop for distance education students. They can go to the student resources page for a list of helpful resources available to them. There is also a list of advisors and a counselor available to distance education students.
Having trouble with your ACCeID? Your ACCeID gives you access to a variety of services such as your ACCmail and Blackboard, among others. Get help with your ACCeID.
Adobe Create Suite
365 Office Suite Free to Students
Microsoft offers their 365 Office Suite to students and teachers at no cost: Students and educators at eligible institutions can sign up for Office 365 Education for free, including Word, Excel, PowerPoint, OneNote, and now Microsoft Teams, plus additional classroom tools. All you need is a valid school email address. It’s not a trial – so get started today.