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COVID-19 Update

TLED COVID-19 Response

Welcome to the TLED COVID-19 Response page. TLED is assisting faculty make the transition to online teaching and learning by providing timely support.

Note: Important updates for Spring 2022 are available on the Semester Prep page.

TLED is Here to Support You!

As we collectively respond to the challenges of the ongoing COVID-19 pandemic, know that TLED is here to support you. Review the at-a-glance table below to see which services you and your students have access to online and in-person.

Service Faculty Students Online In-Person/ On Campus

Educational Technology Support

In-Classroom Troubleshooting
Blackboard (and other academic technology) Support
Technology Check Out
Teaching Consultations

Library Services

Individual Research Support – in-person, email, and 24/7 chat
Information Literacy Instruction upon request
Instructional Videos
24/7 Live Chat with a Librarian
Email us at or complete the online form
Information Literacy & Student Success Tutorials
Curated subject guides
A-Z List of Databases
Computer Use
E-books (over 90,000!)
Check out books, DVDs, calculators, and more! 
Consultations with a Faculty Librarian
Online Textbook Collection Request Information (Open reservations begin after the first week of classes. Request online and pick up in person.)

Student Technology Services

Phone/Live Chat/Email Support
Walk-In Support
Technology Check Out

Who Should I Contact For...


Contact Name/Area Contact Info
Instructional Questions, Procedures, etc Your Department Chair Search ACC Directory
Equipment Checkout Visit the Check Out Equipment page for details. Office of Academic Technology
COVID-10 Protocols for ACC Visit the Coronavirus (COVID-19) Information page. Office of the EVP Campus Operations and Public Affairs
Phone: (512) 223-7070
Student Affairs Student Support Visit the Student Support page and the Student Services Help Desk. Student Affairs
Phone: (512) 223-7053
Library Questions Visit ACC Library Services. Visit the Campus Library Directory



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