Visit TLED’s Teaching Online Continuity Guide to find resources and support for transitioning courses to a virtual learning environment. Collegewide updates are available on the Austin Community College COVID-19 webpage.

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WebEx

All Austin Community College (ACC) faculty and staff have access to Cisco WebEx and WebEx Connect conferencing tools for online sessions with colleagues or students. Any device — PC, Mac, tablet, or smartphone – can be used to set up audio or videoconferences in real-time with anyone within ACC or around the world.

ACC has four web conferencing tools available: Blackboard Collaborate, Google Meet, Zoom, and Webex. To decide which web conferencing tool is best for your needs, please reference the Web Conferencing Tools Comparison Chart.

Access

To request a WebEx account, please go to http://austincc.webex.com and sign up. Please choose a username that is your ACCeID or ACC email (everything before the @ symbol).

WebEx Login

Request Support

If you need support, please submit the TLED Media Support form. Need ideas on how to implement WebEx features into your teaching? Please visit the Teaching Consultations & Support page to set up a consultation.

Getting Started with WebEx

    1. Create an account
    2. Visit the Tutorials Playlist page to review step-by-step videos

Training and Support

For general account or technical related questions, please visit the ACC WebEx Online Collaboration for Faculty & Staff site. For urgent technical assistance, please call the WebEx Customer Services at 866-863-3903 / +1-916-851-8578, 24 hours a day 7 days a week.

Consultations

Teaching consultations are available to help you implement this tool into your teaching.

Request Consultation

FISS Help

Faculty & Instructional Support Specialists (FISS) provide one-on-one training and support.

Request FISS Help

TLED Calendar

Workshops to learn about the tools available for teaching and learning are available.

View TLED Calendar

Contact

Not finding what you need? Please email TLEDcomms@austincc.edu. If any content on this page needs updating, please email tledwebsite@austincc.edu.