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Packback

Overview

Packback is an Artificial Intelligence (AI) learning platform for inquiry-based discussion, writing assignments, and instructor coaching.

Access

The easiest way to access Packback the first time is to add Packback as an external tool to a Blackboard course. Use this guide to get started: Adding Packback to Your Learning Management System.

For Your Students

Please share the student help center link with your students: https://help.packback.co/hc/en-us/categories/203990168-Student-Support

For all student inquiries regarding Packback, please direct your students to contact Packback by emailing help@packback.co.

Request Support

Faculty using Packback have direct support from ACC’s Packback Consultant: Ri Cantlin (ri.cantlin@packback.co). To schedule a meeting with Ri, please use the following calendar link: https://hello.packback.co/c/Ri_Cantlin

Features

Packback Questions (discussion) features instant coaching and feedback powered by instructional AI, automatic moderation, participation grading and gradebook sync, and instructor insights.

Packback Deep Dives (essays) features digital writing tutor, digital research assistant, citation generation, AI generated text and plagiarism detection, and suggested grades for AI supported categories.

Packback Writing Lab features a direct-to-student writing tutor, instant feedback on all writing projects, logical fallacy detection and other advanced AI features, and works seamlessly with Deep Dives.

Getting Started with Packback

Here are some resources to help you get started with Packback!

  • After you add Packback as an external tool to a Blackboard course, your instructor account will automatically be created along with a personal Packback sandbox community when you launch Packback for the first time.
  • Reach out to our Packback Consultant – Ri Cantlin – to ask questions via ri.cantlin@packback.co and/or set up a 1:1 meeting by using the following calendar link: https://hello.packback.co/c/Ri_Cantlin.

Training and Support

Teaching consultations are available to help you implement Packback into your teaching.

Request Consultation

For 1:1 help, schedule a session with Packback Consultant Ri Cantlin.

Schedule Session

Workshops to learn about the tools available for teaching and learning are available.

View TLED Calendar

Contact

Not finding what you need? Please email TLEDcomms@austincc.edu. If any content on this page needs updating, please email tledwebsite@austincc.edu.