Packback
Overview
Packback is an AI-powered learning platform for inquiry-based discussion, writing assignments, and instructor coaching.
Access
The easiest way to access Packback is to add it as an external tool in Blackboard. Use this guide: Adding Packback to Your Learning Management System.
For Students
- Share the Student Help Center link.
- Students should contact Packback directly at help@packback.co for support.
Request Support
Faculty using Packback have direct support from ACC’s Packback Consultant, Ri Cantlin:
- Email: ri.cantlin@packback.co
- Schedule a meeting: Book with Ri
Features
- Packback Deep Dives (essays): Digital writing tutor, research assistant, citation generation, plagiarism detection, AI-suggested grades
- Packback Writing Lab: Direct-to-student writing tutor, instant feedback, fallacy detection, integrates with Deep Dives
- Packback Questions (discussion): AI-powered coaching, automatic moderation, participation grading with gradebook sync, instructor insights
Get Started
- Check the TLED Calendar for upcoming learning sessions or explore Packback’s YouTube channel for “Getting Started with Packback” videos.
- Add Packback as an external tool in Blackboard. An instructor account and sandbox community will be created automatically.
- Reach out to Ri Cantlin (ri.cantlin@packback.co or Schedule a session with Ri) for questions or a 1:1 meeting.
Training and Support
- Schedule a 1:1 session with Ri Cantlin
- Browse the TLED Calendar for workshops
- Request a teaching consultation to integrate Packback into your course
Contact
For additional support, email TLEDcomms@austincc.edu. To report outdated page content, email tledwebsite@austincc.edu.